Security &
Compliance

Compliance and Security isn’t just a fine-print for us: it is central to our DNA. The practice management technology we use complies with every principle, and in some cases, even exceeds the Australian requirements.

Protecting patients’ personal information

The Australian Privacy Principles (APPs) include topics ranging from anonymity to disclosure to security. Our practice management solution meets the legislative privacy requirements for Australia.

Securing data

We choose our practice management technology carefully.

The technology is hosted in state-of-the-art data centre facilities. Physical access is controlled at the perimeter and building entry points by professional security staff using video surveillance, intrusion detection systems, and other electronic means.

2048-bit SSL certification is used for encryption in transit. All data is also encrypted at rest and backed up daily, using the industry-standard AES-256 encryption algorithm.

The hosting partner, Amazon Web Services (AWS), has achieved the following accreditations and certifications:

  • PCI DSS Level 1 (Payment Card Industry Data Security Standard)

  • ISO 27001 (Information Security Management System)

  • FIPS 140-2 (United States Federal Information Processing Standard)

Finally, data is stored close to home: Eastern Suburbs Speech Pathology’s data is stored safely in Australia.

Let’s Work Together